Careers  |  Contact Us  |  Sitemap  
Our offices:
Services » Consulting » Customer Relationship Management
WBG focuses on Customer Relationship Management (CRM), Portals, Business Intelligence and Business Process Management. We innovate, computerize and co-source the businesses of the clients as we very deeply work with them. We try hard to achieve process execution proficiency, apply International skills and deliver prime edging.

For effective in transitioning and managing our clients' business processes, we incorporate their processes and the basic applications and systems. We help clients understand and support their CRM strategy with an in-depth knowledge of CRM best practices.

we offer services ranging from product analysis and assortment to confirmation of notion, execution and assimilation.

Through skilled young professionals and most talented experience people as a blended team approach, we deliver a full range of customer management products and services for the Software tech, Financial Services, Telecommunication industries, Retail, Banking etc. Our area of expertise includes customer relationship management, Multi-channel customer service and support, Sales automation, Marketing and analytics, Mobile and Contact center solutions.
We do & deliver Clients, as a Customer Relationship Management:
Success for clients, quickly and effectively
Results, not just a report
Transfer our skills to your people
Customer management practitioners
Customer service professionals with many years of experience
Design customer strategies
Implement the plans, quickly and effectively
Measure the things that improve performance that saves money
Make it easy for the customers to do business with clients
Develop transfer skills
We deliver effectively as we:
Coach and mentor client’s team
Enroll client’s teams in driving the changes
Get the managers and teams working together
Establish a Business-driven culture
Highlights of our Services:
Insight of every customer
The process of selecting a CRM vendor
Perfect application
Best execution associate
Analyzing and advising on the execution plan
The process of selecting a CRM vendor
Best practices of CRM applications
Evolution of CRM based technology design
Improving quality of services
Providing definite solutions in Telecommunications, Hi-Tech companies and Financial Services, Retail, Banking, Healthcare, Travel & Hospitality, Logistics & Social Media


Legal  |  Privacy Policy  |  Contact Us |  Sitemap
Facebook Twitter Linkedin Community
© 2011 WBG. All Rights Reserved