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Industries » Publishing / Media
Customer service is the major driver of the relationship between the newspaper and its subscribers. The ability to consistently provide top-class customer service evades many newspapers because they lack a unified view of the subscriber’s interactions with the newspaper.

Leveraging nearly a decade of best practices within the publishing industry, we offer the only full lifecycle subscriber management solution.Total subscriber satisfaction and real business benefits are the end results of our combination of talented teams, proven quality processes and state of the art technology solutions.
WBG provide services in the following areas:
Marketing / Sales population targeting
Subscriber acquisition
Subscriber care
Subscriber / Sales verification
Classified Sales
Customer service / Account management
Complaint management
Subscriber retention
Product marketing testing
Billing issue resolution
Advertising data gathering


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